Huorong Security 6.0 is here, with a new ransomware decoy engineDownload now

Contact us

Technical support, business cooperation and press

You can reach us through the channels below. Including your version, OS version and reproduction steps helps us resolve issues faster.

Support channels

Home users can get help in the community or by email; business customers can submit tickets through the service channel.

  • User community and forum
  • Technical support email
  • Business customer service channel

Business and press

Partnerships, channel reselling and media interviews can be arranged through the corresponding mailboxes.

  • Business cooperation email
  • Channel and reseller inquiries
  • Media and PR contact

FAQ

What should I include in a report?

Version number, OS version, screenshots and reproduction steps greatly speed things up.

How long until I get a reply?

Community and email are usually answered on business days; business customers follow the service level agreed.

Make your PC quiet again

Download Huorong Security and enjoy protection that stays out of your way.

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